All personal data processing procedures (collection, processing and use) by VKT Video Kommunikation GmbH are carried out in strict compliance with the statutory data protection regulations.
We collect, process and use personal data, among other things, to carry out orders, offer services and to implement and further improve the content and functionalities of our products, Internet offers and services and, only if you have consented thereto, for purposes of advertising and market research. With this data protection declaration we would like to inform you about the handling of your personal data at VKT Video Kommunikation GmbH. It applies to the collection, processing and use of personal data in the context of the use of the VKT Video Kommunikation GmbH website and our current online offers on YouTube, Xing, Facebook, Google, Instagram and LinkedIn. Only with your separate consent to this data protection declaration (e.g. by clicking a checkbox on one of these websites or newsletters that refers to our data protection declaration) do you agree that the respective responsible body uses the data collected on your websites for purposes of advertising and market research on the websites. This consent may be revoked as set out in point 2.

1. Personal data and their use

We use personal data in the following cases:
- Ordering and sending of products/advertising material
- Use of our website
- Use of our communities and forums such as Xing, Google, Facebook and LinkedIn
- Subscribe/unsubscribe to newsletters
- Contact and customer support

We store personal data primarily for business and order processing. For this purpose we also pass on personal data to third parties who act for or on behalf of VKT Video Kommunikation GmbH (§ 11 BDSG, so-called order data storage). These are, for example, service providers we have commissioned to process orders. These companies are not authorized to use the information we share with them for any purpose other than that about which we inform you in this statement.

We would like to point out that if we make advance payments, e.g. in the case of a purchase on account, we may subject the data entered by you in the context of an order (e.g. name and address) to a credit check in order to safeguard our legitimate interests. This check is carried out using:

Association of the associations Creditreform e.V.
Hellersberg route 12
D-41460 Neuss, Germany  
Phone: +49 2131 109-0
Fax: +49 2131 109-8000  

In order to prevent misuse of our website, communities and forums, we store various information (e.g. IP address, time and duration, operating system, browser, page impressions) when you visit our website.

Only if you have additionally consented to this by ticking a checkbox, we will send you newsletters to inform you about the topics you require. You can revoke your consent to the sending of the newsletter at any time by clicking on a link at the end of each newsletter. Alternatives can be cancelled by sending an e-mail to kontakt(at)

You can also object to the collection, processing or use of your personal data for the purpose of sending the newsletter at any time, as described under point 2.

2. Responsible body and data transmission to third parties

Responsible body and service provider of this Internet offer is the company VKT Video Kommunikation GmbH named in the imprint. By clicking on the corresponding link, which bears the designation "Imprint" and is placed at the bottom of this declaration, you can call up the Imprint with further information.

In the context of order processing, VKT Video Kommunikation GmbH processes the personal data necessary for this, insofar as this is necessary for performance (direct dispatch, etc.). A passing on of personal data within VKT Video Kommunikation GmbH to order service providers (suppliers, shipping service providers) as data processors only takes place according to the regulations described here and exclusively for a specific purpose.

Within the scope of data exchange between VKT Video Kommunikation GmbH and these service providers, data may be transmitted to other European countries. A passing on of data to third parties, which do not belong to VKT Video Kommunikation GmbH, does not take place for advertising and market research purposes at any time.

Use of data for e-mail advertising without newsletter registration and your right of objection

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products, such as those already purchased, from our range by e-mail. You can object to this use of your e-mail address at any time by sending a message to the contact option described below.

If and to the extent that we have received your separate consent, we will also use your data to send you individual offers and information as well as newsletters about products, services and marketing offers by e-mail.

You can inform us at any time of the collection, processing or use of your personal data for the purpose of advertising or market and opinion research by sending us an informal message:

VKT Video Kommunikation GmbH, Sandwiesenstr. 15, 72793 Pfullingen, Germany
or by email to: kontakt(at) or revoke your consent.

Upon receipt of your objection or revocation, this data will no longer be used for advertising, market and opinion research purposes.

3 .Data security

To protect our customers' personal data, we use a secure online transmission procedure known as "Secure Socket Layer" (SSL) transmission. This transfer method is supported by most browsers. All information transmitted using this secure method is encrypted before it is sent. Your personal data is processed exclusively on data centers and computers protected by security technologies and meeting industry standards (e.g. firewalls, password protection, access controls, etc.).

We only store personal data for as long as it is necessary for the purposes for which it was collected or to meet legal requirements for reporting or document retention.

Please note in this connection that the employees of VKT Video Kommunikation GmbH are not entitled to provide information by telephone about the storage of personal data, nor to accept requests for changes to this data.
We may only grant access authorizations for the data provided to employees to the extent necessary for their respective tasks. Should one of our employees leave the company or a change of activity occurs, with the consequence that the employee no longer needs access to the user's data, the access authorization of this employee must be deleted immediately.

We undertake not to make any copies or other records of the personal data transferred or made available for processing or to tolerate or pass them on to third parties. This does not apply to copies or other records that are absolutely necessary in the course of proper data processing.

Apart from instructions, we may not use the data provided for processing or use for our own purposes or for the purposes of third parties or allow third parties access to these data. Insofar as the customer is obliged by applicable data protection regulations towards a person to provide information on the collection, processing or use of data of this person, we will assist in making this information available.

We only use employees and service providers who are committed to data secrecy. We protect all data effectively against unauthorized access, modification, destruction or loss, unauthorized transmission, other unauthorized processing and other misuse, as far as this is possible with technically and economically justifiable expenditure. If a threat to data cannot be eliminated in any other way with technically and economically reasonable effort or not promisingly, we are entitled to delete data with damaging content.

We will notify the customer of this intention by e-mail to the e-mail address given to us.

4. Right to information as well as correction, deletion and blocking

According to the DSGVO you have a right to free information about your stored data as well as if necessary a right to correction, blocking or deletion of these data. Excluded from this are data, the correction, blocking or deletion of which are contrary to legal, statutory or contractual retention periods, as well as data, which are necessary for the establishment, content design or change of your contractual relationship with us or which must be stored for billing purposes.

If you have any questions about the use of your data, please contact our external data protection officer: Thomas Beck, external data protection officer VKT GmbH, Gaylerstraße 31, 72766 Reutlingen, Germany
E-Mail: data protection officer(at)

5. Cookies

We use so-called cookies (text files that are stored on the user's computer when visiting a website) on our websites, which enable us to make your use of our websites as pleasant and efficient as possible. We use cookies to recognize user preferences and to be able to design the web pages optimally. Cookies are small data packets generated by our web server that are stored on the permanent memory (hard disk, hard drive or similar) of your device (computer, smartphone, tablet or similar) when your computer communicates with the web server.

We use both our own cookies and cookies from other providers (so-called third-party cookies). When third-party cookies are used, data is collected, processed and used by the respective providers. If you do not wish to allow this, you may exercise your general right to object to the use of any cookies as well as - without prejudice to this - the specific right to object to the various third-party cookies.

Avoidance of cookies / General right of objection:

Of course, you can object to the use of our cookies and the cookies of third parties at any time by setting your Internet browser so that it does not accept cookies. Please refer to the help function of your Internet browser for details. However, we would like to point out that we cannot exclude the possibility that some functions of our Internet offer may not be usable or may not be fully usable.

Session Cookies / Persistent Cookies:
We use session cookies. Session cookies are deleted when the browser is closed.  Cookies serve in particular to make our website more user-friendly, effective and secure.

6. Transmission of collected data to third parties

In order to further improve our products, our Internet offerings and services and to design them in line with requirements, we collect statistical data on user behavior. Personal data is either not collected, anonymized or only pseudonymized. This is done in accordance with data protection regulations.

We use the following solutions and technologies:

Google Inc. "("Google"):
Our websites may also use Google Analytics, a web analysis service of Google Inc, Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). Google Analytics uses cookies that enable an analysis of your use of our website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within EU Member States or in other states party to the EEA Agreement beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:

This website uses the extension "_anonymizeIp()". IP addresses are only processed in abbreviated form.

We integrate the videos of the platform "YouTube" of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy:

Google Fonts

We integrate the fonts ("Google Fonts") of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy:

Google Maps
We integrate the maps of the service "Google Maps" of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include in particular IP addresses and location data of the users, which, however, are not collected without their consent (as a rule within the framework of the settings of their mobile devices). The data can be processed in the USA.
Privacy Policy:

We use links at our website to Instagram.[0]=368390626577968&bc[1]=285881641526716
Facebook Ireland Ltd.
4 Grand Canal Square
Grand Canal Harbour
E-mail: impressum(at)

7. Social networks

We do not use a manufacturer plugin of the Xing, Linkedin, Facebook, Instagram and Google pages to ensure the protection of your personal data. On our site you will find only the respective link to our company presentation on these social platforms.

These social networks are exclusively operated by third parties, some of whom have their place of business outside the EU or the EEA - an adequate level of data protection pursuant to §§ 4b, 4c BDSG may therefore not exist.

We recommend the following measures to protect your personal data: Visit websites generally without being permanently registered on a social platform. You can prevent the data from being assigned to your account by logging out of your account (social network) before visiting websites. On the other hand, you can also completely prevent the loading of the respective plug-ins with an add-on for your browser, e.g. with the script blocker "NoScript" (

The purpose and scope of data collection through social networks as well as the further processing and use of your data there and your rights and setting options for the protection of your privacy can be found in the respective data protection information of the operators:
Provider: Facebook Inc, 1601 Willow Road, Nelo Park, CA 94025, USA

The data collected is anonymous to us, so it does not give us any indication of the identity of the users. However, Facebook stores and processes the data so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines. You can allow Facebook and its partners to serve ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

Consent to the use of the visitor action pixel may only be given by users who are older than 13 years of age. If you are younger, please ask your legal guardian for permission.

Please contact us as described under point 2 if you wish to revoke your consent.

8. Collection, processing and use of personal data when using our website

The data collected, processed and used during the use of the website are used exclusively for the execution of the functionality. Your (personal) data entered for the use of the website will be stored and processed in the computer centres of our service provider. They use the data only for the provision of the services. This includes in particular maintenance and repair work. In carrying out this work, it cannot be ruled out in individual cases that the relevant employees of the service provider may become aware of your (personal) data.

In addition, our website also uses its own cookies to improve the application. You can object to the use of these cookies. To do this, please proceed as described under 5. above.

9. Taking note of personal data when answering your questions in product support

If you contact our product support, they may gain knowledge of your personal data or that of your employees, suppliers, customers, etc. when processing your question, provided you have provided us with this information. This information may be obtained by communicating with us (e.g. by e-mail), by looking at the product together or by sending us screenshots. This knowledge will only be used to answer your support request. We only use employees and service providers who are committed to data secrecy. After answering the support request, the files are deleted at regular intervals.

Due to the access possibilities of government agencies outside the EU, we generally recommend that you do not send particularly sensitive data (§ 3 Paragraph 9 BDSG) to us by e-mail, but contact your contact person in advance. If necessary, he will explain alternative transfer options to you.

10. Hyperlinks to other websites

Some of our internet offers contain hyperlinks to other websites which are not operated by VKT Video Kommunikation GmbH. We do not monitor these websites and are not responsible for their content or their handling of personal data.

11. Changes to this data protection declaration

Due to current circumstances, such as a change in the relevant data protection regulations, we will - if necessary - update this data protection declaration.

Status of the declaration: May 2019/rö